Effective Date: November 04, 2025

Privacy Policy

At Aurelia Luxury Cleaning Inc., we value your trust. This Privacy Policy explains how we collect, use, and protect your information when you use our cleaning services or interact with our website.

1. Introduction

We are committed to safeguarding your privacy. This policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.

2. Information We Collect

2.1 Information You Provide

When you request our cleaning services, create an account, or contact us, we collect:

  • Name, email, and phone number
  • Service preferences and booking details
  • Payment information
  • Additional details to customize your service

2.2 Automatic Information

We may automatically collect:

  • Device and browser information
  • IP address and location data (if enabled)
  • Usage analytics to improve our services

3. How We Use Your Information

  • Provide and personalize our cleaning services
  • Process payments and confirm bookings
  • Send service updates and promotional offers (with consent)
  • Maintain security and prevent unauthorized activity
  • Analyze service usage to improve our offerings

4. Information Sharing

We respect your privacy and do not share your personal information unless:

  • You provide explicit consent
  • Required by law or legal process
  • To protect the rights, property, or safety of our clients or employees
  • To prevent fraud or unauthorized activities

5. Data Security

We take appropriate measures to protect your data:

  • Using encryption for sensitive information
  • Restricting access to personal information to authorized employees only
  • Regularly reviewing our security practices

6. Your Rights

  • Access and update your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date. Your continued use of our services constitutes acceptance of these updates.